Is there an option to attend a live class?
Tinkergarten Home does not include live class sessions, but includes pre-recorded video lessons instead.
I'm enrolled in TG Home but have more than one child. Can I get more badges?
A single badge is included in your purchase of Tinkergarten Home. However, you can easily purchase additional badges through our Tinkergarten Gear Store.
Is Tinkergarten responsible for errors in shipping information or shipping issues?
Though we know it can happen, we cannot be responsible if addresses are entered incorrectly when you register. However, if you realize right away that a mistake was made, please reach out to us at support@tinkergarten.com with “URGENT” in the subject line. We will do our best to update it with our shipping partner before your shipment is processed.
Once materials are shipped, we are unable to alter shipping information. But, we provide a digital format of these materials in your order confirmation email (subject: You’re Enrolled! Tinkergarten Home Details), and additional physical badges can be purchased through our Tinkergarten Gear Store.
If your materials arrive damaged, please reach out to us right away at support@tinkergarten.com.
If you have any other questions about your materials, please reach out to support@tinkergarten.com so our team can assist you as best we can.
Do you ship internationally?
At this time, we’re only able to ship to U.S. addresses. A digital format of the materials will be provided in the order confirmation email (subject: You’re Enrolled! Tinkergarten Home Details).
What is your refund policy?
We are unable to offer refunds for subscription fees.
To cancel your subscription, please view this article.
Can families request financial support to participate?
Yes! Please read here for more information on how to apply to our grant program!
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